I don’t suppose you get to handle this immediately. To verify, use developer mode within the net browser of your alternative and examine the icons. In my case, all of them are coming from Apple’s content material supply community.
Then it would be best to make sure you observe the entire App Retailer Promotional Asset Pointers for builders, observe the rules for all sizes of your app icon and submit the app on the market.
Do all the things they suggest as should you’re hoping they promote your app with a narrative on the general public/major App Retailer for every platform you’ll ship an app.
After it’s been bought just a few hundred instances, I’d test once more and open a assist request with Apple Developer if their pipeline to replace delivery app icons might need different necessities or want a poke.
To my eye, it’s essential to take away the ®️ and the One Cease Constructing Answer textual content from the thumbnail icon. Apple design pointers explicitly say to keep away from what your employer requested you to do. Keep in mind, you’re speaking a few thumbnail that must be legible and clear at a look, not a hero web site the place you’ll be able to embody all of the advertising and marketing and phrases you want.
Embrace Simplicity Keep away from including too many particulars, as a result of they are often laborious to discern and might make an icon seem muddy, particularly at smaller sizes. Keep away from including too many particulars, as a result of they are often laborious to discern and might make an icon seem muddy, particularly at smaller sizes.
Textual content in icons is usually too small to learn simply, could make an icon seem cluttered, and doesn’t assist accessibility or localization. In some contexts, the app title seems close to the icon, making it redundant to show the title inside it.
Regardless should you ignore or observe Apple’s pointers, I doubt your icon will present publicly till after it’s on the market.
I’ve 30 icons in my record, 5 apps get the generic remedy like yours and solely 3 of the 30 have any textual content multiple massive letter. Most haven’t any textual content in any respect. Even a few of the apps with out icons have been for buy for a number of years, so I don’t suppose smaller quantity apps are assured a customized icon based mostly on my few shut seems to be at this function.