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Wednesday, July 16, 2025

Twilio’s Occasion Triggered Journeys, OutSystem’s Agent Workbench, and extra – Each day Information Digest


Twilio launches Occasion Triggered Journeys in Twilio Have interaction

This new functionality permits builders to include personalised, scalable messaging into their purposes by using occasion information, consumer profile data, and context from the info warehouse, comparable to loyalty standing or account particulars.

Based on Twilio, it may possibly assist with use instances like cart abandonment, advert suppression, onboarding flows, and trial-to-paid account journeys. 

Twilio additionally redesigned the Journeys consumer interface and code base and added new integrations for SendGrid and Twilio Messaging to make multi-channel journey orchestration simpler. 

OutSystems launches Agent Workbench

Agent Workbench, now in early entry, permits corporations to create brokers which have enterprise-grade safety and controls. 

Brokers can combine with customized AI fashions or third-party ones like Azure OpenAI or AWS Bedrock. It comprises a unified information material for connecting to enterprise information sources, together with present OutSystems 11 information and actions, relational databases, information lakes, and information retrieval techniques like Azure AI Search. 

It comes with inbuilt monitoring options, error tracing, and guardrails, offering insights into how AI brokers are behaving all through their lifecycle. 

Perforce launches Perfecto AI

Perfecto AI is a testing mannequin inside Perfecto’s cell testing platform that may generate exams, and adapts in real-time to UI adjustments, failures, and altering consumer flows. 

Based on Perforce, Perfecto AI’s early testing has proven 50-70% effectivity positive aspects in take a look at creation, stabilization, and triage. 

“With this launch, you may create a take a look at earlier than any code is written—true Take a look at-Pushed Improvement (TDD)—contextual validation of dynamic content material like charts and pictures, and triage failures in actual time—with out the legacy baggage of scripts and frameworks,” stated Stephen Feloney, VP of product administration at Perforce. “In contrast to AI copilots that merely generate scripts tied to fragile frameworks, Perforce Intelligence eliminates scripts completely and executes full exams with zero repairs—eliminating rework, evaluate, and danger.”

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