Kore.ai is platform agnostic, so you may combine superior AI with all your most well-liked communication channels–together with WhatsApp. Beneath is a information on easy methods to get began with constructing an AI chatbot for WhatsApp.
Join a Kore.ai account
Step one is to join an account on the Kore.ai XO Platform.
Navigate to your workspace
As soon as signed up, navigate to your workspace the place you will discover and create new AI chatbots.
Arrange a WhatsApp integration
Kore.ai affords three WhatsApp integration companions: InfoBIP, Gupshup, and Karix. We advocate InfoBIP for Latin America and Gupshup for APAC as a result of ease of implementation.
For this instance, we’ll concentrate on InfoBIP.
Put together to deploy
Allow the WhatsApp Enterprise Channel underneath “Deploy > Enterprise Enterprise Channels”.
Confer with the InfoBIP documentation offered by Kore.ai: “WhatsApp – Including the WhatsApp Enterprise Messaging Channel.” This gives a step-by-step information for including the InfoBIP WhatsApp channel integration inside Kore.ai.
Configure
Inside your workspace, as soon as you choose the InfoBIP channel, you will go to the configurations the place you will comply with these subsequent steps:
1) Present the InfoBIP telephone quantity, base URL, usernames and passwords
2) Allow the channel and AI chatbot. Make certain your bot’s dialog duties are constructed earlier than enabling the mixing.
And also you’re able to go!