VMware Workstation customers report that the software program’s computerized replace performance is damaged after Broadcom redirected the obtain URL to its generic assist web page, triggering certificates errors.
The software program accommodates a function that checks for brand new updates on startup (if configured) and could be manually triggered by clicking Assist > Software program Updates. It will trigger this system to hook up with the software program replace server at https://softwareupdate.broadcom.com/cds to test for and obtain software program updates.
Nonetheless, this URL now redirects to Broadcom’s generic assist web page, https://assist.broadcom.com/, inflicting the appliance to concern certificates validation errors and rendering its built-in replace mechanism unusable.
“A certificates error occurred whereas connecting to the replace server. Verify your Web settings or contact your system administrator,” reads the VMware Workstation error.
Supply: BleepingComputer
Customers at the moment are pressured to log in and manually test Broadcom’s web site for updates, obtain the right model, and set up it themselves, making it irritating for purchasers who anticipate a seamless expertise.
“To replace your VMware Workstation Professional, you will have to manually obtain the newest installer from the Broadcom assist portal. It is value noting that this transformation has brought about frustration amongst customers, because it was carried out with out prior discover,” reads a submit to the Broadcom neighborhood boards.
Whereas VMware Workstation continues to perform, this damaged replace system might trigger customers to overlook necessary bug fixes or safety patches, particularly when it isn’t obvious that the automated replace function is damaged till you attempt to use it.
Broadcom has not but issued a public assertion or workaround for the problem, and BleepingComputer has confirmed it’s nonetheless damaged in VMware Workstation 17.6.3, the newest software program model.
BleepingComputer contacted Broadcom with questions in regards to the change however has not obtained a response.
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