What you must know
- Customers have taken to Spotify’s boards, reporting that the app on their Google Pixel and Samsung Galaxy gadget are crashing and freezing.
- Evidently the app is constantly crashing when trying to stream over Wi-Fi; nonetheless, switching to cell information solves the difficulty.
- Spotify is investigating a extra everlasting repair, as reinstalling the app hasn’t proved fruitful.
Spotify customers are having a tough go of it right this moment (Oct 22), as reviews fly in about extreme freezing and crashing.
A thread began on Spotify’s group discussion board by a moderator, highlighting reviews from customers concerning the app turning into unresponsive. Whereas customers are having points with the app, it solely appears to have affected sure gadgets from Samsung and Google. Furthermore, these issues are seemingly solely occurring when related to Wi-Fi.
Customers have continued to report issues to Spotify, reminiscent of one who commented, “Not too long ago, my Spotify app has turn into unusable whereas related to my dwelling wifi.” The person states that is affecting their Pixel 9, comparable to a couple different reviews mentioning the identical gadget.
A person examined the Spotify app on their Galaxy S25 Extremely and their Tab S10 Extremely, and encountered the identical freezing/crashing downside when on Wi-Fi. A Pixel 8 proprietor from Germany chimed in, reporting comparable issues.
Spotify has provided that customers can cleanly reinstall the app on their gadgets, however that hasn’t reportedly helped. The primary offender appears to be that, when related to Wi-Fi, the Spotify app is crashing on Galaxy and Pixel gadgets. For the time being, as customers have reported, switching to your cell information solves the difficulty.
Spotify is conscious of the difficulty and is investigating a possible answer.
There have been different issues
Google’s Pixels bumped into issues with Spotify final 12 months after the corporate rolled out its June characteristic drop. From some preliminary reviews, it was evident that the difficulty affected the Pixel 6, Pixel 7, and Pixel 8 gadgets, which prompted widespread crashes when working Spotify. The issues compelled gadgets right into a seemingly limitless loop; nonetheless, manually rebooting these telephones acquired them out.
Some band-aid fixes included shutting off Spotify’s notifications and clearing the app’s cache.
The problems occurring right this moment have a a lot less complicated answer, although it is nonetheless irritating to should lean in your information on your music streaming.
Spotify had a wierd challenge earlier this 12 months, too, although that concerned Premium customers listening to advertisements… regardless of being Premium. Whereas hypothesis advised it was probably a bug initially, Spotify confirmed as a lot shortly after these February reviews. It shortly rolled out a repair for advertisements slipping into Premium streams, fixing the difficulty that very same day.