Salesforce at this time introduced a number of updates to Slack’s no-code automation software, Workflow Builder, that make it simpler for customers to construct automations in Slack.
“These new options make the Slack platform much more highly effective for each buyer, giving each builders and finish customers the instruments they should simply automate any enterprise course of throughout their work apps, instantly within the place they’re already working,” Rob Seaman, chief product officer for Slack.
Workflows in Slack can now be created from occasions that happen in third-party apps, equivalent to PagerDuty, Asana, and Bitbucket. It used to solely assist beginning workflows from occasions that occurred instantly in Slack or Salesforce.
The brand new performance would, for instance, allow a person to create a Slack workflow from a PagerDuty ticket. This workflow may automate an incident channel being created in Slack, including workforce members, establishing a canvas, and sharing related data from the PagerDuty ticket. “Workforce members get the context they should resolve the problem effectively of their move of labor,” Salesforce wrote in a weblog publish.
Subsequent up, the corporate introduced a brand new plug-and-play expertise for constructing workflows that works by having the person fill within the blanks of a immediate to get a workflow generated for them.
This pairs with the platform’s 50+ new pre-built workflow templates that cowl widespread use instances like beginning a challenge, amassing survey knowledge, or creating IT tickets.
And eventually, the corporate is including new instruments within the developer platform to make it simpler for builders to create {custom} workflows. They may now have the ability to create and handle {custom} steps within the Slack settings, which can be utilized to replace current custom-built Slack apps or added to new workflows.
There may be additionally now assist for extra languages for constructing {custom} steps, together with JavaScript, TypeScript, Python, and Java.
“As Slack continues to develop into the vacation spot for getting work achieved, we’ll proceed to make it as seamless as potential for customers to create automated workflows and take productiveness into their very own arms,” stated Seaman.