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Microsoft warns Azure Digital Desktop customers of black display screen points


Microsoft warns Azure Digital Desktop customers of black display screen points

Microsoft warned clients they could expertise as much as half-hour of black screens when logging into Azure Digital Desktop (AVD) after putting in the KB5040525 Home windows 10 July 2024 preview replace.

Extra signs embody single sign-on (SSO) failures (on Workplace purposes comparable to Outlook and Groups) blocking connections to backend companies or stopping information syncs and Workplace apps dropping community connectivity whereas different apps like Edge retain entry to the Web and the native community.

“This difficulty is attributable to a impasse within the interactions between the Azure Lively Listing(AAD) dealer and the underlying AppX deployment service(AppxSvc) and Background duties infrastructure service,” Microsoft defined in a brand new entry added to the Home windows launch well being web page on Friday.

“Please be aware that this difficulty is completely different from the state of affairs the place the AppX Deployment Service (AppxSvc) was in an invalid state, inflicting a black display screen. That difficulty was resolved with Home windows updates launched on October 22, 2024 (KB5045594), and later.”

This recognized difficulty is extra more likely to seem when utilizing FSLogix consumer profile containers, generally utilized in digital environments like distant desktops.

Home windows 10 Schooling version customers and residential customers of Home windows Residence or Professional editions are unlikely to expertise this black display screen difficulty since Azure Digital Desktop is extra commonly utilized in enterprise environments.

Azure Digital Desktop is a cloud-based desktop and app virtualization service that enables clients to make use of Home windows desktops over the Web through Home windows, Mac, iOS, Android, or HTML5-based purchasers.

Microsoft first unveiled it as ‘Home windows Digital Desktop’ in September 2018 and made it typically accessible worldwide one yr later, following a public preview testing part.

In June 2021, the corporate rebranded the digital desktop infrastructure platform to Azure Digital Desktop, including new safety capabilities and pricing choices for distant app streaming.

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