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MHC’s NorthStar doc automation platform serves greater than 1,000 prospects throughout varied industries, together with monetary providers, healthcare, authorities, manufacturing, retail and extra. As such, these prospects function in diversified ERP environments, each on-premises and within the cloud. When MHC undertook the event of a cloud-based answer, that posed various challenges. “Our considering was our cloud utility might discuss to their ERP cloud utility and all people can be blissful,” defined Tom McMahon, Senior Architect, MHC NorthStar Platform. “As we received additional alongside within the course of, we realized a number of our current prospects have been going to need to transfer to our cloud platform, however they weren’t essentially going to maneuver their ERPs to the ERP equal. So, we wanted a solution to get entry to their on-premises information.”
MHC not too long ago accomplished the same, though a lot smaller scale cloud venture involving a printing answer the place they constructed their very own agent to entry on-premises information. “Our first thought was we’ll simply make an agent to get entry to the databases,” McMahon stated. “However after we began trying into the challenges concerned in comparison with the comparatively easy print agent, we began trying into different options.” The crew started its due diligence and did a proof-of-concept with a vendor that returned unsatisfactory outcomes. The crew ultimately got here throughout the Progress® DataDirect® Hybrid Information Pipeline™ connectivity answer and noticed promise within the product’s sturdy integration capabilities. “We determined to do a proof-of-concept on Hybrid Information Pipeline,” McMahon stated. “It was easy to arrange and get it up and operating. It regarded like it could handle many necessities with out a number of work on our facet to combine into our system—and that’s after we determined to maneuver ahead with Progress.”
Starting with the deployment and now greater than three years later, the crew at MHC has full confidence within the determination to maneuver ahead with the Hybrid Information Pipeline answer. They have been notably happy with the answer’s containerized cloud native structure that simplified deployment.
“We have been capable of implement all the pieces immediately in our current workflows and pipelines with minimal effort,” stated David Huynh, DevOps Supervisor, MHC. “Moreover, the quantity of documentation and proposals supplied by Progress made it simple to watch the platform.”
The highly effective UI of the Hybrid Information Pipeline answer can be offering a number of advantages to MHC.
“The UI permits us to handle the mixing setup with out a number of improvement required on our facet,” he stated. “We simply needed to do a small quantity of improvement to facilitate a few infrastructure forms of points.”
The capabilities of the UI allowed MHC’s skilled providers crew to rapidly turn out to be specialists in working with the answer, streamlining the shopper onboarding course of.
“I used to be capable of sit down with a few people on the shopper help {and professional} providers crew and get them arrange with none formal coaching,” McMahon stated. “It’s intuitive sufficient that they have been capable of get the grasp of it and determine it out themselves—and now they’re specialists with it.”
One other Progress benefit is the Hybrid Information Pipeline help crew.
“Every time there’s a downside, and there haven’t been many, the help people at Progress have been nice,” he stated. “They supply quick assist, we don’t have to attend 24 hours to get a solution, the responses are complete and significant.”
Transferring ahead, as MHC strives to convey the best stage of innovation to its NorthStar answer for its prospects, enhancing it with synthetic intelligence and different transformative applied sciences, the Hybrid Information Pipeline answer is a beneficial a part of NorthStar’s infrastructure, offering very important information connectivity options.
MHC allows organizations to sort out digital transformation with pace and confidence, delivering options to automate the creation, seize, and distribution of paperwork and communications throughout core enterprise processes. With a extremely versatile, end-to-end clever doc and cost automation platform, MHC allows enterprise customers to remove handbook processes, improve operational effectivity, and deepen essential stakeholder relationships, driving sustained development and excellence.
For information connectivity options that may enable you to obtain your operational goals, look no additional than Progress DataDirect. Study extra.