In at the moment’s expertise panorama, guaranteeing dependable connectivity and peak efficiency for enterprise networks is more and more difficult. With purposes and companies originating from exterior your buyer’s group, companions want help in sustaining community efficiency and diagnosing points as they come up. As managed companies companions, your position in sustaining optimum digital experiences for shoppers is extra essential than ever. Cisco’s integration of ThousandEyes with Meraki MX provides a strong resolution to satisfy these calls for. This integration has the potential to considerably improve your service choices, revolutionizing the way in which you ship and handle digital experiences on your shoppers. Let’s discover how your group can obtain this.
The Energy of ThousandEyes on Meraki MX for an MSP
As you recognize, Meraki MX is used as a collector to offer info to the Meraki Perception visibility options. So why trouble with Thousand Eyes? It’s important to distinguish between passive and energetic monitoring. Perception primarily specializing in monitoring and troubleshooting inside the Meraki community. In different phrases, it tells you ways is the shopper expertise at that very proper second. As an alternative, ThousandEyes extends your visibility from the WAN to the App, serving to you rapidly decide whether or not issues come up from the SD-WAN/MPLS connection, the SaaS software, DNS, ISP, or the cloud supplier. The mix of each options is a strong device to boost the shopper expertise with proactive 24/7 monitoring.
For extra particulars on ThousandEyes, you possibly can revisit our earlier weblog, “Maximize Managed Companies: Cisco ThousandEyes Drives MSPs In the direction of Excellent Shopper Experiences.”

With ThousandEyes on Meraki MX, you possibly can immediately activate monitoring at scale and repeatedly monitor community efficiency. This functionality reduces the operational burden in your group and supplies IT admins with real-time insights into software well being and community standing. Having this Enterprise Agent operating natively in your Meraki MX provides the MSP the next three benefits:
1. Simple Deployment and Administration
Deploying ThousandEyes on Meraki MX is simple. Enterprise brokers might be deployed to MX67 units and above, operating a minimal firmware model of 18.104. The Meraki Dashboard facilitates one-click enrollment, simplifying the setup course of. This integration leverages ThousandEyes check templates to observe widespread SaaS purposes, offering steady visibility and lowering operational workloads.
There’s no must take care of the complexities of putting in, working, and sustaining different enterprise brokers operating on digital machines within the buyer community. You’ll be able to activate them with just a few clicks out of your Meraki Dashboard and get the correct credentials on your buyer group.

2. Proactive Challenge Decision
The combination of ThousandEyes with Meraki MX units permits proactive monitoring of community and software efficiency. This resolution permits IT groups to detect and remediate points earlier than they unfold, guaranteeing optimum efficiency and consumer expertise. Leveraging ThousandEyes to your present Meraki WAN companies you possibly can quickly determine and deal with points impacting SaaS purposes and different essential companies throughout each department website. This proactive strategy helps preserve excessive ranges of service availability and efficiency, lowering the necessity for guide interventions and administrative overhead.

3. Simplified App Administration
The Meraki App Platform ensures that ThousandEyes updates are delivered seamlessly, minimizing disruptions. Containers present isolation and restrict assets, guaranteeing stability and efficiency. This package-centric strategy simplifies assist and upkeep, permitting you to give attention to delivering distinctive service.
Assembly necessities and optimizing licensing mannequin
First, contemplating the Meraki facet of the equation, the primary milestone is to make sure that your buyer meets the {hardware} and license necessities. You’ll be able to run this ThousandEyes agent on Meraki MX67 and up fashions with Meraki Superior Safety or Meraki Safe SDWAN+ licenses.
Let’s pause for a second to evaluation Thousand Eyes licensing. ThousandEyes provides a versatile licensing mannequin tailor-made for Managed Service Suppliers (MSPs). The mannequin is structured across the three essential sorts of brokers: Cloud, Enterprise, and Endpoint Brokers. Consumption is determined by the kind of brokers and the sorts of exams executed.
Returning to the providing, ThousandEyes makes use of a tiered unit consumption mannequin, the place totally different check sorts (e.g., HTTP server exams, community exams, Internet layer exams, and many others.) eat various numbers of models. The frequency and complexity of exams have an effect on the unit consumption. This mannequin permits MSPs to scale their monitoring capabilities in keeping with consumer wants, handle prices successfully, and supply personalized, high-value companies.
An excellent place to begin is to assemble the final month’s tickets obtained and common the basis trigger evaluation. Then, evaluation the decision instances and the steps carried out, and cross-reference them with the obtainable exams. You’ll quickly discover methods to construct your distinctive tier providing, including buyer worth and bettering your NOC operational course of.
Rework your managed companies with ThousandEyes and Meraki MX
Integrating ThousandEyes with Meraki MX is a game-changer for managed companies companions. It supplies complete visibility, proactive monitoring, and seamless administration, enabling you to ship superior digital experiences on your shoppers. By leveraging this highly effective mixture, you possibly can improve your service choices, scale back downtime, and guarantee optimum community and software efficiency.
Keep forward of the curve and empower your shoppers with the perfect community and software monitoring. Embrace the long run with ThousandEyes on Meraki MX and rework your managed companies at the moment.
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Further info
Go to the Cisco Accomplice Managed Companies SalesConnect web page for recordings of earlier MS VoE periods.
Try extra Managed Companies Blogs and the implementation information for extra particulars about this integration.
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