iMac 24” M1 2021, macOS Sequoia 15.1.1, Contacts v. 14.0
bought from the Apple Retailer Refurbished January 18, 2024
Since updating my associate’s iMac just a few weeks in the past, Contacts is misbehaving:
New lists could be created inside Contacts, and populated by dragging particular person contacts from the “All Contacts” record and dropping them onto the brand new record title. On this machine, nevertheless, this often works just for including three or 4 names. After that, dragging a contact onto the brand new record title has no impact in any respect on the brand new record title (that’s, the record title doesn’t change shade or spotlight), and the brand new record, when opened, doesn’t embrace the unsuccessfully-just-dragged Contacts entry.
What I’ve tried:
• Give up and relaunched Contacts. Momentary enchancment solely
• Restarted the pc. Momentary enchancment solely
• booted into Protected Mode. Misbehavior continues after reboot
• run Apple Diagnostics to ensure the {hardware} is OK. It’s OK.
• reloaded macOS utilizing native Restoration. Momentary enchancment solely
After doing anybody (or extra) of those, Contacts behaves accurately for an additional small variety of drag-and-drops, after which fails once more in the identical method. In all different respects, Contacts behaves accurately.
A number of complains now seem within the Apple Group about Sequoia contacts not synching. The issue on my machine, nevertheless, doesn’t appear to be associated to iCloud synch, as the brand new record together with the contacts I’ve been in a position so as to add (in addition to the complete “All Contacts” record) seems accurately each on the synched iPhone and in addition on the iCloud net web page.
The machine continues to be below AppleCare+, however I’d like to seek out and rectify a trigger, moderately than spending time on the telephone with Apple Assist, or bodily returning the pc to Apple or to an Apple Retailer.
Any concepts?