An ongoing outage at IT big Ingram Micro is attributable to a SafePay ransomware assault that led to the shutdown of inner programs, BleepingComputer has realized.
Ingram Micro is likely one of the world’s largest business-to-business expertise distributors and repair suppliers, providing a variety of options together with {hardware}, software program, cloud providers, logistics, and coaching to resellers and managed service suppliers worldwide.
Since Thursday, Ingram Micro’s web site and on-line ordering programs have been down, with the corporate not disclosing the reason for the problems.
BleepingComputer has now realized that the outages are attributable to a cyberattack that occurred early Thursday morning, with staff immediately discovering ransom notes created on their units.
The ransom notice, seen by BleepingComputer, is related to the SafePay ransomware operation, which has turn into one of many extra energetic operations in 2025. It’s unclear if units had been truly encrypted within the assault.
It must be famous that whereas the ransom notice claims to have stolen all kinds of data, that is generic language utilized in all SafePay ransom notes and might not be true for the Ingram Micro assault.
Supply: BleepingComputer
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Sources have advised BleepingComputer that it’s believed the risk actors breached Ingram Micro by way of its GlobalProtect VPN platform.
As soon as the assault was found, staff in some places had been advised to do business from home. The corporate additionally shut down inner programs, telling staff to not use the corporate’s GlobalProtect VPN entry, which was mentioned to be impacted by the IT outage.
Techniques which can be impacted in lots of places embrace the corporate’s AI-powered Xvantage distribution platform and the Impulse license provisioning platform. Nonetheless, BleepingComputer was advised that different inner providers, similar to Microsoft 365, Groups, and SharePoint, proceed to function as regular.
As of yesterday, Ingram Micro has not disclosed the assault publicly or to its staff, solely stating there are ongoing IT points, as indicated by company-wide advisories shared with BleepingComputer.
The SafePay ransomware gang is a comparatively new operation that was first seen in November 2024, accumulating over 220 victims since then.
The ransomware operation has been beforehand noticed breaching company networks by way of VPN gateways utilizing compromised credentials and password spray assaults.
BleepingComputer contacted Ingram Micro yesterday and at the moment in regards to the outages and ransomware assault, however didn’t obtain a response to our emails.
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