Apple has decided that “a really small proportion” of iPhone 14 Plus items have a rear digital camera situation, and has launched a restore program to repair it.
The corporate says that iPhone 14 Plus items manufactured between April 10 and April 28 of final 12 months might have a problem with the rear digital camera. The issue prevents the machine from exhibiting a preview of the picture when a photograph is taken.
Apple has launched an internet web page detailing the difficulty, and it permits customers test their iPhone 14 Plus serial quantity to find out if they’re eligible. If a unit is affected by the difficulty, Apple will repair the issue at no cost, whatever the cellphone’s guarantee standing.
Customers who’ve the issue might want to deliver the iPhone 14 Plus to an Apple Approved Service Supplier or Apple retail retailer for the restore. Customers who do not dwell close to an AASP or retailer can request a mail-in choice by contacting Apple Help.
This system doesn’t lengthen any present guarantee, however covers any affected iPhone 14 Plus fashions for as much as three years from the unique buy date, in keeping with the corporate internet web page. The iPhone 14 Plus was launched in September 2022, so this program will proceed to cowl any affected items till September 2025.
If a consumer has already paid to have the digital camera situation repaired, they’ll contact Apple to request a refund on the price of the restore.