In Outlook 365 and earlier variations, PST (.pst) information are used to retailer emails and different data. Generally, whereas accessing a PST file, you might encounter the error ‘The archive PST can’t be discovered.’
The error normally happens when Outlook fails to find the PST file. On this article, we are going to talk about methods to repair the error, however earlier than that, let’s see what causes the problem.
Causes for ‘The Archive PST can’t be discovered’ error
- Outlook.exe is working within the background, stopping file entry.
- The PST file is already in use within the background.
- The file is situated in OneDrive, which has sync points.
- The Archive PST file is broken or corrupted.
- Corrupt Outlook Profile.
- The arduous drive storing the archive PST has dangerous sectors.
- The PST file is just too massive.
Strategies to resolve “The Archive PST can’t be Discovered” error in Outlook 365
Generally, outdated Outlook variations may cause bugs or points in Outlook. Make sure that your Outlook utility is up to date to the newest model. For this, go to File > Workplace Account > Replace Choices > Replace Now, and set up any obtainable updates.
You may as well confirm that the PST file you’re making an attempt to open is the proper one, and has a .pst extension. If these primary troubleshooting steps don’t work, then run by means of the next:
Technique 1: Transfer the PST file from OneDrive to native storage
It’s possible you’ll encounter the error whereas accessing the PST file if it’s saved on OneDrive. This normally occurs as a result of file locking points or community conflicts. In such a case, you possibly can attempt shifting your PST file from OneDrive to an area folder on the system. Then, attempt opening the file from that location. Comply with the steps under:
- Shut your Outlook utility and look ahead to a couple of minutes for OneDrive sync to finish.
- Find the OneDrive folder containing the PST file after which copy the PST file to a brand new location in your native storage.
- Rename the PST file with .pst extension.
- Now, open Outlook and navigate to File > Account Settings > Account Settings > E mail.
- On this window, choose your account title and click on Change Folder.
- Select your account and click on the New Outlook Knowledge Information choice. Go to the brand new location of the PST file, choose it, and click on OK.
- Within the Knowledge Information tab, choose the Outlook knowledge file in OneDrive and click on Take away. This can disconnect the file from Outlook.
- Shut Outlook and delete the file from OneDrive, if required.
Technique 2: Create new profile
The archive PST file can’t be discovered error can even happen as a result of corruption within the Outlook profile. If that’s the problem, you possibly can create a brand new profile. The steps are as follows:
- Shut Outlook and open the Management Panel.
- Navigate to Consumer Accounts > Mail and click on on the Present Profiles button.
- Then, click on Add.
- Kind any title for the brand new profile and click on OK.
- You will note a sign-in wizard. Enter your e mail account credentials, like username (e mail) and password.
- As soon as the sign-in is profitable, restart Outlook.
- You will note a dropdown from the place you might want to select your profile. Select the brand new profile and click on OK.
Technique 3: Examine and grant file permissions
You will get “The archive PST can’t be discovered” error should you don’t have adequate permissions to open or modify the PST file. You may examine and supply the required permissions to repair the problem, by:
- Go to the folder the place the PST file is saved. Often, it’s situated at: C:Customers<Your Username>DocumentsOutlook Information.
- Proper-click on the PST file and select Properties.
- Underneath the Normal part, make certain Learn-Solely is just not checked. If checked, uncheck it and click on OK.
- Subsequent, click on Safety and examine the file permissions.
- Ensure the full management choice is enabled. If not, then grant the permission. Click on Apply after which OK.
Technique 4: Restore your PST file
The ‘archive PST can’t be discovered’ error could happen if the .pst file is corrupted or broken. You may restore it with Outlook’s built-in utility, ScanPST.exe, situated in Outlook’s set up listing:
- Find ScanPST and double-click it.
- Within the Microsoft Outlook Inbox Restore Device window, click on Browse to pick out the archive PST file you wish to restore.
- As soon as the file is chosen, click on Begin to provoke the scanning course of.
- If any errors are discovered, click on Restore to repair.
The restore course of could take some time to finish. Generally, the ScanPST.exe freezes or fails to restore the PST file. This means the chosen PST file is both massive or too severely broken.
On this case, you need to use a complicated PST restore device, like Stellar Restore for Outlook. It may well restore severely corrupted, large-sized PST information to get better emails and different objects rapidly. It additionally enables you to preview the recovered knowledge earlier than saving, and helps Outlook 2021, 2019, 2016, 2013, and earlier.
Conclusion
The ‘archive PST can’t be discovered’ error in Outlook 365 can stop you from restoring previous mail objects from an archive file. You may observe the strategies mentioned above to resolve the error. If corruption in PST file has triggered this error, you possibly can restore it utilizing knowledgeable PST restore device, like Stellar Restore for Outlook, which might rapidly and safely restore the file with out threat of knowledge loss.
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