Cisco Join returns to the Moon Palace Lodge and Conference Middle in sunny Cancun at this time! Even after twenty years and 20 international Cisco Reside occasions, I’m nonetheless energized by the prospect to satisfy new faces, reconnect with associates, and expertise the newest Cisco improvements. I’m returning to Cancun this 12 months in a brand new function as chief of Buyer Expertise (CX) for the Americas – together with Latin America. I’m keen to supply contemporary insights on how Cisco might help our prospects and companions attain their greatest objectives.
Cisco Join Cancun isn’t simply an occasion – it’s a showcase of our “One Cisco” technique. Right here, networking, observability, collaboration, safety, Splunk, and providers all come collectively to ship really distinctive outcomes. Our deal with integration is about greater than know-how—it’s about creating simplicity, agility, and measurable worth for our prospects in a fast-changing world.
With 3,000 attendees from throughout Latin America, the vitality right here is electrical. This 12 months, AI is once more on the middle of the dialog, as we discover the way it’s remodeling each facet of buyer expertise. As Liz Centoni shared in her latest weblog, “Agentic AI Poised to Deal with 68% of Buyer Service and Assist Interactions by 2028,” 93% of world respondents imagine agentic AI will empower B2B distributors to ship extra personalised, predictive providers, and also you’ll see that innovation in motion at Cisco Join LATAM.
What to anticipate: CX Highlights at Cisco Join
- Keynotes: Don’t miss our mainstage session at 5:30pm on Monday, September 29. I’ll be becoming a member of LATAM chief Laercio Albuquerque, Emma Carpenter, Marcus Moffett, and Rob Barton to debate the pivotal function of AI in our built-in portfolio and the way it’s driving actual transformation for our prospects.
- Reside Demos: Go to the CX demo pod within the Cisco Showcase to expertise firsthand how Cisco’s Simplified Companies Portfolio, Premium Assist Companies, and AI-Powered Assist are designed that will help you obtain higher enterprise outcomes with much less complexity.
Let’s join
From September 29 to October 1, Cancun shall be buzzing with dynamic classes, hands-on demos, and new connections. Whether or not you’re a long-time Cisco buyer or new to our neighborhood, that is your alternative to be taught, collaborate, and be impressed. Don’t miss the prospect to say hi there. I sit up for connecting and shaping the longer term collectively.