In 2024, the entire variety of recorded refugees from Ukraine reached 6.5 million. These displaced by the warfare have since pursued a significant sense of normalcy and stability.

As a enterprise chief within the area, I’ve deeply felt the warfare’s affect on our communities and searched for methods to assist. Fortunately, I’m privileged to work for a corporation that – pushed by its long-standing dedication to “Energy an Inclusive Future for All” – encourages workers to present again. A testomony to that dedication was the efforts Cisco and the Cisco Basis made in 2023 to assist Ukrainians by offering digital providers and connectivity. Impressed by this, we started to consider our contribution.
Naturally, because the EMEA Rising Expertise & Apprenticeship Incubator Chief, nurturing expertise is all the time on the high of my thoughts. So, we began working to create a program designed to welcome and assist displaced people into Cisco, offering them with alternatives for a brighter future. With the assist and sponsorship of our CX EMEA SVP, Adele Trombetta, Pastora Valero, SVP Authorities Affairs and due to the non-public funding of many different Cisconians, we arrange The Alternative Platform (TOP).
The Delivery of TOP: From Imaginative and prescient to Actuality
In February 2023, TOP was launched with the imaginative and prescient to energy an inclusive future for communities & people impacted by battle. Despite the fact that we acknowledge the truth of the devastating – and rising – numbers of the displaced, we hoped that for these accepted into the apprenticeship program, it will make a distinction of their lives.
We primarily based TOP on our profitable 14-year-old CX EMEA apprenticeship mannequin with its top-of-class recruitment course of by the EMEA Rising Expertise Recruitment crew as a blueprint to carry TOP to life. This two-year program gives training, business certifications, and coaching programs. Apprentices additionally take part in job rotations to raised perceive totally different components of the enterprise and work in the direction of securing a everlasting job.
To scale our efforts, we reached out to our companions and Non-Governmental Organizations (NGOs). Via these partnerships, we discovered methods to assist others – past our TOP cohort – to construct digital abilities. One such initiative was Begin IT #Cisco4Ukraine, an academic program supplied by the College of Info Expertise and Administration in Rzeszów (Poland) in partnership with the Cisco Networking Academy. Up to now, 10 thousand displaced Ukrainians have benefited from the Begin IT Teacher-led programs supplied of their native Ukrainian language.
Moreover, we grew to become a member of Tent Partnership for Refugees (Tent), a community of main companies dedicated to serving to refugees enter the labor market to play a significant position in serving to to rebuild their lives in new communities – whereas these communities profit from their expertise and expertise.
The Heroes of Our Story: Ukrainian Ladies Apprentices Who Encourage

Once we began TOP, we employed 10 Ukrainian ladies whose tales are nothing wanting extraordinary. These outstanding people got here from a wide range of backgrounds: Finance, advertising and marketing, entrepreneurship, authorities affairs, undertaking administration, and extra. Every introduced a wealth of expertise and a singular perspective to our crew.
These apprentices maintain a number of superior levels and communicate many languages. Regardless of experiencing a devastating warfare, their resilience and dedication have shone brightly. They’ve come to us with a fierce drive to succeed and a narrative of braveness that fuels our mission day by day. Their various backgrounds and abilities are making waves, and their tales are a robust reminder of human power and potential.
Tangible Outcomes, Actual Affect

Once we began the TOP initiative, we needed to create a nurturing surroundings the place the individuals may develop their abilities, advance their careers, and start to rebuild a way of stability.
In my expertise, a program’s success depends on having a sturdy construction and an empathetic chief. The latter was a simple alternative: Thais Bueno Rocha. Thais is a form and efficient chief, and I wish to thank her for her contribution to this system.
Relating to the construction, we had a head begin. Cisco has lengthy inspired a lifelong studying mindset and affords a wealth of development alternatives; A terrific portfolio of coaching is offered by way of the Cisco Internet Academy and the CX Academy. We’ve got Expertise Incubation packages that foster development by way of enterprise publicity and provide job rotation alternatives tailor-made to the apprentices’ passions and abilities. We even have mentorship and sponsorship initiatives in place.
Trying again, I’m happy with the affect the TOP initiative had and the outcomes these sensible apprentices have delivered for our enterprise. In numbers, the TOP program has achieved: 100% retention amongst our apprentices; 96% group affect; half of the undertaking managers are actually CAPM-certified, and one member is now CE CCNA-certified. On the identical time, our 10 TOP apprentices have contributed to billable tasks, gross sales pipelines, and buyer success, and made their mark as integral crew members.
Turning Compassion into Motion: An Evacuation Car for Ukraine

When these apprentices joined Cisco, we regarded for a strategy to assist humanitarian efforts in Ukraine. In partnership with the Leleka Basis, we raised $14K for a medical evacuation automobile. These are sorely wanted, as every is estimated to avoid wasting greater than 200 lives each three months.
Shifting Ahead: Constructing a World Motion
Our subsequent purpose is to steer a broader motion inside our firm to encourage different organizations to put money into and rent displaced folks worldwide. We’re able to share our greatest practices, instruments, and insurance policies with colleagues, different corporations, and industries to assist this trigger.
A important ingredient of our ongoing success is the World Sponsorship from our senior leaders. Beneath the management of Adele Trombetta, CX SVP EMEA, Pastora Valero SVP Authorities Affairs, and with the total assist of executives throughout the corporate and within the Folks, Coverage & Function workplace, we’re amplifying our message.
Their backing permits us to affix business occasions, share our greatest practices and outcomes, and hopefully encourage extra organizations to start out related initiatives
Our dedication to TOP displays our core values and Cisco’s function to Energy an Inclusive Future for All. To us, TOP isn’t just a program, it’s a promise. Our promise is to proceed leveraging our assets to create alternatives for displaced folks and drive optimistic change.
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