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Apple @ Work: Understanding how Apple units resolve which Wi-Fi community to auto-join


Apple @ Work is completely delivered to you by Mosyle, the one Apple Unified Platform. Mosyle is the one answer that integrates in a single professional-grade platform all of the options essential to seamlessly and routinely deploy, handle & shield Apple units at work. Over 45,000 organizations belief Mosyle to make thousands and thousands of Apple units work-ready with no effort and at an inexpensive value. Request your EXTENDED TRIAL at this time and perceive why Mosyle is every part it’s worthwhile to work with Apple.

In any atmosphere with a number of Wi-Fi networks (faculties, flats, companies), you’ve most likely heard this one earlier than. “Why is my iPhone connecting to the visitor community as a substitute of the workers one” Or “my iPhone retains switching again to a slower entry level regardless that there’s a greater one proper subsequent to me.” It’s a standard downside in enterprise environments the place IT groups handle a number of SSIDs, some with onboarding portals, some broadcasted brazenly, and others reserved for workers solely.

About Apple @ Work: Bradley Chambers managed an enterprise IT community from 2009 to 2021. By his expertise deploying and managing firewalls, switches, a cell machine administration system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will spotlight methods wherein Apple IT managers deploy Apple units, construct networks to help them, prepare customers, tales from the trenches of IT administration, and methods Apple might enhance its merchandise for IT departments.


From the tip consumer POV, it may possibly usually really feel fully random. From the IT aspect, it’s a help ticket ready to occur. Ther is a technique to the insanity, and Apple does have a system for prioritizing Wi-Fi networks, and understanding the way it works will help scale back issues.

Person conduct

While you manually change to a community, Apple will increase that community’s precedence on machine. If somebody connects to “Inside” as a substitute of “Visitor,” the machine takes observe for future selections. That choice sticks till the consumer manually adjustments it once more or forgets that community. The other can be true. If somebody manually disconnects from a community, Apple drops it down the record.

Non-public and public networks

Apple classifies networks into separate buckets: non-public and public. Non-public networks, together with any SSID on the workplace or residence, get’s a precedence nod and that features a hotspot from an iPhone When a couple of non-public community are in vary, your machine connects to essentially the most lately used one. There’s no sensible switching primarily based on present peformance until the consumer manually adjustments.

Public Wi-Fi in locations like espresso retailers, airports, or inns solely is available in play when there’s no recognized non-public community inside vary. Even then, Apple solely auto-joins open networks in the event that they’ve been used throughout the previous two weeks. If somebody joined a lodge community final yr, the machine isn’t going to seize it routinely at this time.

Configuration profiles

In case you’re managing units by way of a tool administration system and also you’ve deployed a Wi-Fi profile, it’s going to get precedence over different networks. If you wish to keep away from guarantee units be part of your safe inner community over a visitor, configuring it by way of machine administration is the suitable apporach.

Apple additionally appears at just a few technical components when making a call:

  • Wi-Fi customary: Units desire Wi-Fi 6 or 6E over older protocols
  • Band choice: 6 GHz is most well-liked over 5 GHz, then 2.4 GHz
  • Safety sort: Stronger safety (WPA3, WPA2 Enterprise) will get the a precedence
  • Sign power: A stronger sign normally wins

Wrap up

One quirk price figuring out is that after a tool restarts, Wi-Fi credentials aren’t obtainable till the machine is unlocked for the primary time after a reboot. From an IT POV, this Wi-Fi logic is sweet to notice for future troubleshooting, however one of the best ways to keep away from points is to preconfigure networks by way of your machine administration system, ensure your inner networks use robust safety, and educate finish customers on how one can manually be part of the right community when wanted.

Apple @ Work is completely delivered to you by Mosyle, the one Apple Unified Platform. Mosyle is the one answer that integrates in a single professional-grade platform all of the options essential to seamlessly and routinely deploy, handle & shield Apple units at work. Over 45,000 organizations belief Mosyle to make thousands and thousands of Apple units work-ready with no effort and at an inexpensive value. Request your EXTENDED TRIAL at this time and perceive why Mosyle is every part it’s worthwhile to work with Apple.

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