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Friday, July 4, 2025

Tracing the Future: How We Harness GenAI for Enhanced Safety Options at Barracuda Networks


At Barracuda, we’re always innovating to remain forward of rising safety threats in an more and more advanced digital panorama. As an organization trusted by a whole lot of 1000’s of companies worldwide to guard their electronic mail, networks, functions, and information, we perceive the vital significance of complete safety options. Barracuda exists to guard and assist prospects for all times – how can we leverage cutting-edge AI know-how to additional our mission?

As Principal Engineer main the Barracuda GenAI platform initiative, I understand how necessary it’s to supply product groups with a consolidated regional, scalable, and compliant platform with minimal overhead whereas enabling them to confidently construct, iterate, and deploy AI options. Barracuda AI supplies quick access to over 20 AI fashions, with assist for the newest fashions added inside days via steady APIs. We depend on Databricks’ superior tracing capabilities to observe, troubleshoot, and enhance our AI platform and are actively engaged on integrating Databricks’ LLMOps options, equivalent to LLM Choose Metrics and Monitoring, to simplify LLMOps for product groups utilizing Barracuda AI.

Energy of Tracing for Barracuda AI

In cybersecurity, understanding precisely how AI fashions make selections is essential for each effectiveness and belief. Tracing supplies unprecedented visibility into our AI functions, permitting us to trace each step of the decision-making course of from preliminary request to last response.

After we noticed MLflow LangChain autologging at Databricks Knowledge + AI Summit, we built-in simply and have been reaping rewards ever since.

Tracing allows us to:

  • Comply with the whole journey of a request via our system
  • Establish bottlenecks and efficiency points in real-time
  • Debug advanced interactions between a number of AI parts
  • Guarantee constant habits throughout completely different environments
  • Present audit trails for safety and compliance functions

By implementing complete tracing throughout our platform, we will shortly determine and resolve points, optimize efficiency, and guarantee our safety options are performing at their finest whilst assault patterns evolve.

Our Technical Implementation

Barracuda AI is constructed on a basis of versatile, interoperable applied sciences designed to maximise efficiency whereas minimizing overhead.

Barracuda AI API Infrastructure

Our API affords OpenAI-compatible and LangChain AIMessage/AIMessageChunk endpoints (with extra coming quickly) that allow seamless integration with current instruments and workflows. This compatibility layer permits product groups to iterate and experiment with out worrying about deployments or code adjustments throughout mannequin or agentic frameworks. Behind the scenes, we fastidiously wrap interfaces and deal with translations via a regional, scalable API gateway deployed through Kubernetes clusters and constructed utilizing FastAPI served by Uvicorn, guaranteeing constant habits and efficiency whereas sustaining detailed tracing.

Barracuda AI Frontend

Barracuda AI additionally has a safe, SSO-authenticated Subsequent.js front-end utility for wider AI utilization throughout the corporate.

Monitoring and Logging

MLflow autologging capabilities mechanically monitor all mannequin interactions with out requiring in depth code adjustments. This “set it and neglect it” strategy to tracing ensures we seize complete information whilst our platform evolves.

Knowledge Processing and Evaluation

Databricks integration affords highly effective analytics and monitoring capabilities that permit us to course of large quantities of hint information effectively. For current traces (inside the final hour), we use the MLflow UI for instant evaluation. For older exported traces, we’ve constructed views with DBT for our Databricks Genie house, permitting us to extract significant insights and analytics utilizing pure language.

Day-to-Day Utilization Eventualities

Our tracing infrastructure helps a wide range of vital use instances that assist us preserve safety excellence:

Troubleshooting Advanced Points

When customers report uncommon habits, our builders can instantly lookup the related request_id and retrieve the corresponding hint. This permits them to hint your complete journey of that request via our system, figuring out precisely the place issues went fallacious.

Complete Efficiency Monitoring

We have constructed subtle dashboards and day by day stories that give us visibility into:

  • Utilization patterns by group and mannequin
  • Price evaluation and optimization alternatives
  • Token utilization monitoring for effectivity
  • Mannequin efficiency metrics and latency statistics

These dashboards permit us to make data-driven selections about useful resource allocation and determine alternatives for optimization.

Abuse Detection and Prevention

Safety is about defending towards each exterior threats and potential inner vulnerabilities. Our tracing system helps determine misuse situations, equivalent to when growth keys are by chance deployed in manufacturing environments.

Managing Giant-Scale Knowledge

Dealing with hint information at scale presents distinctive challenges. For very giant traces containing large context hundreds (equivalent to in depth code bases or giant copies of logs), we have applied clever truncation methods to remain inside the 16MB JSON restrict of Databricks’ VARIANT sort whereas preserving probably the most vital info.

We additionally prioritize information privateness. For traces at relaxation in Delta Lake Tables, we take away personally identifiable info (PII) for information safety functions whereas preserving the analytical worth of our hint information.

Future Instructions

We’re actively exploring a number of thrilling enhancements to our Barracuda AI platform:

Superior Analysis Capabilities

Utilizing analysis and monitoring APIs is excessive on our precedence checklist and on our hackathon roadmap. We plan to reveal these analysis capabilities via our platform APIs, permitting groups to measure and enhance the standard of their AI-powered safety options.

Democratized Knowledge Entry

Use Databricks Delta Sharing to permit groups to run their very own analyses on hint information. This functionality will empower them to derive insights and drive adjustments particular to their functions.

Enhanced Offline Analysis

We’re creating capabilities for offline analysis of hint information, enabling groups to check hypotheses and enhancements with out impacting manufacturing techniques. This strategy accelerates innovation whereas sustaining the steadiness of our safety infrastructure.

Expanded Monitoring

As we incorporate new options and enhancements in our GenAI platform, we’re exploring methods to boost our monitoring capabilities. We need to speed up product innovation, like deploying AI brokers on Databricks that combine with our GenAI platform, and develop the visibility of our tracing infrastructure.

Conclusion

Barracuda AI is a basis for future innovation at Barracuda, giving product groups the pliability, energy, and visibility they should construct the subsequent technology of safety options. By centralizing AI capabilities, streamlining observability via tracing, and harnessing the scalable infrastructure offered by Databricks, Barracuda AI has grow to be a cornerstone that empowers lots of our product initiatives. Because the menace panorama evolves, we stay dedicated to defending prospects for all times by regularly refining and increasing this AI basis, guaranteeing each Barracuda resolution advantages from strong, agile, and future-ready innovation.

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