NetSuite’s CSV import function is a lifesaver when you could deal with large chunks of knowledge abruptly. It helps you to add or replace a lot of information rapidly, like establishing buyer knowledge or creating merchandise information. For instance, when you’re establishing a sandbox, you possibly can usher in customers and roles simply with CSV imports.
However these imports don’t all the time go easily. Seeing “0 information imported” is a typical headache for NetSuite admins or builders. Errors pop up when knowledge doesn’t match what NetSuite expects, and fixing one drawback usually reveals others. Every error may have its personal repair earlier than the import can work absolutely.
On this information, we’ll have a look at eight widespread CSV import errors in NetSuite, the place they present up in numerous workflows, and easy fixes for every. We’ll additionally present how Nanonets AI helps by catching these errors earlier than they get in your means. With superior machine studying, Nanonets makes positive your knowledge is right and able to go, so you possibly can skip the guide checking and go straight to importing.
Listing of Widespread CSV Import Errors
1. Document Already Exists
Description:
This error means NetSuite thinks there’s already an identical file within the system, which it sees as a possible duplicate. It’s a useful method to keep away from having a number of entries for a similar factor, even when that’s not your intention.
Workflows The place This Can Happen:
- Gross sales Transactions: When importing many gross sales orders, every transaction wants a singular identifier to keep away from duplicates.
- Buyer Imports: When updating buyer information, errors pop up if the system sees duplicate buyer IDs.
Decision:
Use the Exterior ID discipline to group associated traces. For instance, when importing a transaction with a number of traces, give it a singular Exterior ID so NetSuite teams these traces beneath one transaction as an alternative of flagging duplicates.
2. Please Enter a Worth for Quantity
Description:
This error exhibits up when NetSuite can’t calculate an quantity as a result of one thing’s lacking—just like the “Fee” or “Amount.” NetSuite wants these fields for all transactions so it could actually calculate totals correctly.
Workflows The place This Can Happen:
- Vendor Payments: This occurs rather a lot with vendor payments when you’re lacking charges or portions for every merchandise.
- Invoices: If amount-related fields are lacking in an bill import, NetSuite gained’t know methods to calculate the whole.
Decision:
Be certain that fields like “Fee” and “Amount” are mapped and accurately formatted in your CSV. Additionally, be sure objects have a “Base Value” in NetSuite, even when it’s zero, so the system can do the maths with out points.
3. Chart of Accounts Error
Description:
While you’re importing accounts, the order issues rather a lot. Guardian accounts want to return earlier than baby accounts, and if account kind values are off, you’ll get errors like “Invalid dad or mum reference key.”
Workflows The place This Can Happen:
- Account Setup Imports: This occurs usually when establishing accounts in a brand new NetSuite atmosphere.
- Subsidiary Accounts: Importing COAs throughout subsidiaries can set off errors if the hierarchy is off or dad or mum accounts aren’t listed first.
Decision:
Listing dad or mum accounts earlier than baby accounts in your CSV. Additionally, be sure account varieties are accurately chosen to stop errors. For further assist, add dropdowns to your COA template to verify solely allowed account varieties are used.
4. Invalid Division Reference Key
Description:
This error often occurs when a division referenced within the CSV isn’t arrange proper in NetSuite or is inactive. Departments should be mapped accurately, particularly in firms with a number of subsidiaries.
Workflows The place This Can Happen:
- Expense Allocations: Widespread when importing journal entries with division codes.
- Payroll Imports: Payroll usually has division assignments for every line merchandise, and misalignments could cause this error.
Decision:
Verify that division names in your CSV observe the appropriate format and embody parent-child hierarchy (like “Gross sales: East Area”). Additionally, verify that departments are energetic and mapped to the appropriate subsidiary.
5. Invalid Entity Reference Key
Description:
This error exhibits up if an entity (like a buyer or vendor) within the CSV doesn’t have the permissions, foreign money, or different settings that match what NetSuite expects. As an example, if a buyer file lacks the foreign money in your CSV, the system will flag it.
Workflows The place This Can Happen:
- Multi-Foreign money Imports: In multi-currency setups, this error is widespread if an entity lacks the foreign money wanted.
- Cross-Entity Transactions: Journal entries with a number of entities, like departments or subsidiaries, usually have these errors.
Decision:
Earlier than importing, verify that each one referenced entities are energetic and have the appropriate foreign money set. Additionally, verify that the formatting in your CSV matches NetSuite’s wants and that permissions match for the importing consumer.
6. Invalid Tax Code Reference Key
Description:
This error seems when a tax code within the import file doesn’t match what’s arrange in NetSuite. It’s usually brought on by inactive or incorrect tax codes or when the tax code doesn’t apply to the chosen subsidiary or merchandise.
Workflows The place This Can Happen:
- Gross sales Transactions: When importing gross sales transactions like invoices or gross sales orders, the unsuitable tax code can stop the complete import.
- Vendor Payments: This error usually exhibits up in vendor invoice imports if tax codes don’t match the seller or subsidiary settings.
Decision:
Verify that the tax codes within the CSV file match those configured in NetSuite and are energetic. Tax codes ought to align with the suitable subsidiary, location, and entity in NetSuite. Working a saved search of energetic tax codes earlier than importing might help make sure you’re utilizing legitimate codes.
7. Superior Intercompany Journal Entry Import Errors
Description:
This error often happens with intercompany journal entries when the “Due To/From Subsidiary” discipline doesn’t align with another subsidiaries listed. GL accounts additionally should be arrange for intercompany eliminations.
Workflows The place This Can Happen:
- Intercompany Transactions: Transactions throughout subsidiaries will fail if GL accounts aren’t configured for intercompany help.
- Monetary Consolidation Imports: When consolidating knowledge, points pop up if intercompany account setups aren’t right.
Decision:
Be certain that the “Due To/From Subsidiary” discipline matches with the subsidiaries within the journal entry traces. Additionally, confirm that GL accounts are arrange for intercompany transactions and reference the right accounts.
8. Document Does Not Exist
Description:
This error comes up if a file within the CSV can’t be present in NetSuite. It will probably additionally occur if discipline values within the CSV don’t match NetSuite’s format, similar to utilizing an ID that doesn’t exist.
Workflows The place This Can Happen:
- Stock Changes: Widespread when importing stock updates if the information don’t line up with what’s already in NetSuite.
- Vendor Imports: Errors additionally seem when importing distributors if some referenced distributors don’t exist in NetSuite.
Decision:
Verify that the Exterior IDs in your CSV file are right and distinctive. Run a saved search in NetSuite to confirm the IDs earlier than importing, and replace them within the CSV as wanted.
Remaining Ideas
CSV imports are an environment friendly method to handle knowledge in NetSuite, however errors are sure to occur. Even when an import finishes with out points, workflows might not operate as anticipated when you neglect sure settings, just like the “CSV” context. At all times contemplate the affect of your imports in your present workflows.
Nanonets AI makes this course of simpler. With its machine studying and AI workflow capabilities, Nanonets catches knowledge points earlier than they gradual you down. Nanonets robotically checks for format errors, validates references, and flags lacking values, so that you don’t need to. By simplifying pre-import checks, Nanonets helps you get your knowledge into NetSuite rapidly and precisely—liberating up your workforce for different work.